VIRTUAL ASSISTANT AND CUSTOMER REPRESENTATIVE

<aside> 👋 Hi, I’m NkomAbasi,

With a strong background in customer service and administrative support, I thrive in roles that require effective communication, problem-solving, and organization. My experience as a sales representative at Chicken Republic sharpened my ability to engage with customers, resolve issues efficiently, and create positive interactions that drive satisfaction and loyalty.

As a Customer Support Representative, I prioritize clear communication, active listening, and quick resolution of customer concerns. I enjoy making every interaction smooth and ensuring clients feel valued.

Beyond customer service, my skills as a Virtual Assistant enable me to support businesses with tasks such as data entry, scheduling, email management, and general administrative duties. I take pride in keeping operations organized and efficient so my clients can focus on growing their business.

At the core of everything I do is a commitment to professionalism, reliability, and customer satisfaction.

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TOOLS

SKILLS

PORTFOLIO

Portfolio

SERVICES I PROVIDE

<aside> 📍 ADMINISTRATIVE SUPPORT I manage emails, schedule appointments, handle correspondence, and organize files.

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<aside> 📍 CUSTOMER SERVICE I provide email, chat, or phone support, manage inquiries, resolve issues, and maintain client relationships.

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WORK EXPERIENCE

<aside> 📍 Step by Step Publications — Personal Assistant to the CEO October 2024 - July 2025

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<aside> 📍 Step by Step Publications — Client Relations and Sales Support Coordinator October 2024 - July 2025

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